This policy (together with our terms of website use https://teamme.com/terms and any other documents referred to on it) sets out the basis on which we Team Me / Come Alive Success Coaching ltd, will process any personal data we collect from you, or which you provide to us, in the course of using our sites http://teamme.app, https://teamme.com and https://teamme.cn. For the purpose of the Data Protection Act 1998 we are the data controller.
Effective date: December 1st 2018
Who we are
Team Me (“us”, “we”, or “our”) operates the teamme.com, teamme.app and teamme.cn websites (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service: Service encapsulates all features and functions contained within the websites operated by Team Me/Come Alive Success Coaching Ltd, namely: teamme.com, teamme.app and teamme.cn
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Your privacy is extremely important to us and a website of this kind simply can’t work without it. The data we store about you is a vital part of this Team Me coaching program as it enables us to display personalised information, specific to your situation. Without it, the best we could do is to give you no more than a generic ‘one-size fits all’ program that, quite frankly, is not likely to help you much.
Consent for Collection, Use and Disclosure
Your personal data will never be shared with any other commercial entity. That we guarantee.
You can choose how your personal data is used. You get to choose your preferred level of contact when you sign-up and you can change your preferences any time <click here>
What personal data we collect and why we collect it
If you have opted in, we may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you if you have opted in. You may, at any time, opt out of receiving any, or all, of these communications from us here: Manage your data settings, or by following the unsubscribe link or instructions provided in any email we send.
What rights you have over your data
If you have registered on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to deliver goods, contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data:
- Important information is remembered so we can deliver the service promised and also save you from having to re-enter data on every visit.
- We can gather information on how the Service is being used.
- Other websites you visit may display advertisements they believe are more suited to someone like you.
Usage Data: We may collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as a user’s computer Internet Protocol (IP) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are small data files sent to your browser from a website and stored on your device which may include an anonymous unique identifier. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
For more information on how to opt-out of cookie tracking please visit AboutAds.info (http://www.aboutads.info/choices/).
Use of Data:
Team Me may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
For payment processing purposes
To comply with the law
Team Me uses the collected data for various purposes:
- To provide and maintain our Service, monitoring user activity and assessing customer needs
- To fulfil user requests for products, services or information;
- To notify users about changes to our Service
- To allow users to participate in interactive features of our Service when they choose to do so
To personalize some of our services and products for you and to deliver targeted advertisements and offers from the Website and third parties;
- To bill accounts, maintain payment records and provide customer support
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that we feel you may be interested in – unless you have opted not to receive such information
The Website also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, the content of any comments you leave on the site may be used, along with your name, by Team Me /Come Alive Success Coaching ltd. in promotional materials.
Retention of Data:
Team Me will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data:
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Europe and choose to provide information to us, please note that we transfer the data, including Personal Data, to a European location and process it there.
Disclosure of Data:
Disclosure for Law Enforcement: Under certain circumstances, Team Me may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements: Team Me may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Team Me
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
“Do Not Track” Signals:
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights Under General Data Protection Regulation (GDPR):
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Team Me aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
- In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete. What you cannot change online can be amended by Team Me administrators.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Team Me relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
- You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Any data we gather may be analysed anonymously so we can understand:
- What’s working well for our website visitors, email recipients, social fans and followers, and what isn’t.
- Usage trends over time.
- Who took specific types of action online so we can follow up with what we think they’d appreciate next. (You can opt-out of these messages at any time.)
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Google AdWords: Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Facebook: Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/ , the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/ , or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Depending upon your expressed preferences during the registration process and/or amended anytime after, we may use third-party services to communicate with you. The services we work with are:
Mailchimp and SendPulse- for email
Ediface – for email and notifications related to the Team Me Academy email.
We may use third-party services to deliver products and/or services to you. The services we work with are:
Hosting & Integration:
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Disclosure, Processing and Retention
We do not sell, rent, or disclose your personal information to anyone outside of Team Me / Come Alive Success Coaching ltd, except where necessary to do so to deliver requested services and / or under legitimate interest.
(a) to someone you have designated to act as your agent, for one or more of the Identified Purposes;
(b) to Team Me’ employees, independent contractors, subsidiaries, joint venturers, affiliates, consultants, business associates, service providers, suppliers and agents, acting on our behalf for any of the Identified Purposes;
(c) as necessary if Team Me has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Team Me’ rights or property, other users of the Website, products or services, or anyone else that could be harmed by such activities; and
(d) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that Team Me or substantially all of its assets are acquired, your personal information may be one of the transferred assets.
Your information may be stored and processed in the United States, or in any other country in which Team Me or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.
Accuracy of Personal Information
We will use reasonable efforts to keep personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate user decisions based on such information. Users are responsible for informing Team Me about changes to their personal information. Team Me will use new or updated personal information it receives from users to update its own records.
Team Me will use commercially reasonable efforts to protect user’s personal information.
Links to External Properties
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Embedded content from other websites
Articles on this site may include embedded content (e.g. YouTube videos). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
For users that register for services on our website/s (if any), we will store the personal information they provide in their user profile. Only Website administrators can also see their information. All users can change their contact preferences at any time.